Two plans: Free, and Complete at $99 a year.
Free covers 2 homes, 3 document reads and 20 questions a month, with no card. Complete makes document reads and questions unlimited and covers 3 homes. Each extra home is +$29/yr.
No credit card required.
Enough to read your inspection report and start a record for up to 2 homes.
Get started freeWhat's included
- 2 homes
- Public records for your address, where available
- Upload, sort and download any home document (up to 250 MB per home)
- 3 document reads (inspection reports and quotes)
- 20 questions a month in Ask
- Email documents straight to your home’s own inbox
- A home record with the source of every item
+ applicable sales tax
≈ $8.25/mo · save 31% vs monthly
Unlimited document reads and questions. 3 homes included, add more for +$29/yr each.
Start with CompleteEverything in Free, plus
- 3 homes included, add more for +$29/yr each
- Unlimited document reads
- Unlimited questions in Ask
- Unlimited photos and storage (Free is 50 photos per home)
- Full permit history, plus environmental and climate risk
- The Annual Almanac: your home's year in review
- Priority document processing
Prices are in USD and exclude tax; applicable sales tax is shown at checkout. Free includes 2 homes and Complete includes 3; on Complete, each extra home is +$29/yr. Payments are processed by Stripe, Inc.. See the Refund Policy.
How billing works.
Who do I actually pay?
You pay Joysts. We take card payments through Stripe, Inc.. The charge shows on your statement as JOYSTS. See our Terms of Service and Refund Policy for details.
Are taxes included in the price?
Prices are in US dollars and exclude tax. Any sales tax that applies is calculated and shown at checkout before you pay, and itemized on your receipt.
What payment methods can I use?
Major credit and debit cards, and Apple Pay or Google Pay where available. The options are shown at checkout.
Can I switch between monthly and annual?
Yes, by email for now. Write to billing@joysts.com and we switch it from your next renewal; nothing is charged twice.
Can I cancel anytime?
Yes. Cancel whenever you like from Settings → Plan & billing → Cancel subscription in the app. You keep Complete access until the end of the period you've already paid for, then your account reverts to the Free plan. Your home record stays intact.
Do you offer refunds?
New Complete subscribers are covered by a 14-day money-back guarantee. Full terms (including how to request a refund) are in our Refund Policy.
What happens to my data if I downgrade?
Nothing is deleted when you move back to Free. Your properties, documents, and history are preserved; some Complete features (like additional properties beyond your Free limit and unlimited questions) pause until you upgrade again.
Is my data private?
Yes. We never sell your data or use it for ads. Your documents and questions are read by Anthropic's AI through its business API, which doesn't train on them and deletes them within 30 days. The one exception: if Anthropic's automated systems flag a request as breaking its usage policy, it may keep that request for up to 2 years. Two other services briefly hold copies that can include document text: our background-job service (Inngest) keeps job logs for 24 hours, and our email service (Resend) keeps documents you forward by email for 30 days. Your address goes only to address and public-records lookups (Google Maps, the US Census, Realie, PermitStack), never with your name or documents. Your files are encrypted at rest and private to your account. From Settings → Privacy & data you can download everything as one ZIP, or delete your account, which also deletes your files and analytics history. See how we process documents with AI and what each provider keeps.
What if I have several homes?
The free plan covers 2 homes and Joysts Complete covers 3, so a third home is just the Complete plan, $99/year. Each home past 3 is +$29/year, with the same unlimited features. For example, 4 homes on annual Complete come to $128/year. Add a home from Add another home in the app, and you see what will be charged before anything is billed. Questions? Email billing@joysts.com.